Privacy & Cookie Policy
PRIVACY POLICY
WHO WE ARE
Bexley Brewery Ltd.
Phone: (01322) 337 368
Address: Unit 18, Manford Industrial Estate, Manor Road, Erith, DA8 2AJ.
Email: onlineshop@bexleybrewery.co.uk
Our website address is: https://bexleybrewery.co.uk.
WHAT INFORMATION DO WE COLLECT AND WHY?
We collect and use Information when you interact with us, when you use our products and services, and when you visit our websites. This Information is used to: Deliver and provide products or services; establish and maintain customer accounts; contact you about our products and services and direct offers or promotions to you; and monitor website statistics. Information may also be aggregated or anonymised by us for business and marketing uses. Bexley Brewery may use your Information for direct marketing purposes, including providing updates, newsletters, events or other communications that we think may interest you.
WHAT PERSONAL DATA WE COLLECT
We currently collect and process the following personal data:
- Full Name
- Contact details (including address, phone number, email address)
- Financial information
- Website statistics
When you visit one of our websites or use our forum, we may also automatically collect Information through the use of various technologies, including through “cookies”.
COOKIES
A cookie is a small data file stored by your web browser on your computer. It allows us to recognise your computer by associating the identification numbers in the cookie with other customer information you have provided to us. That customer information is stored on our secured database. We use cookies to keep track of what you have in your basket and to remember you when you return to our site. They can also tell us which website you came to us from.
Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Cookies are also used in the functioning of the online store section of our site, by keeping track of information you enter into the site (products chosen, delivery address etc) so that it can be passed onto us to generate your order.
By using our website, you agree that we can place these types of cookies on your device. You can choose to accept or decline cookies (most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer). This may however prevent you from using this website.
COOKIES ON THIS SITE
AGE GATE – Is a cookie that remembers your settings (including the setting responsible for remembering if you are 18 years or older.
UNCODE – Is the name of our website template that helps the operation of the website. This application uses cookies that are necessary and saves browsing preference to optimise the User’s browsing experience. These cookies contain runtime information about the viewport and screen resolution, this data is used on any page refresh to calculate the correct adaptive images. No personal information is stored within these cookies.
GOOGLE ANALYTICS – We also use cookies to help us improve the website, identify which pages are being used and for marketing purposes. Therefore we can analyse data about website traffic in order to tailor it to the customers needs. We only use this data for statistical analysis and is then removed from the system. Google Analytics use cookie to generate information about the website which is then stored on the users’ computer. The information is collated into reports – google will use and store this information. Google’s privacy policy is available at www.google.com/privacypolicy.html
WHAT WILL MY INFORMATION BE USED FOR?
We may use your personal Information for any or all of the following purposes:
• to provide customer service and to notify you of any material security and/or data breach alerts, and technical notices;
• to let you know about offers, promotions, upcoming events, new beers and new bar openings – this may be via email or telephone;
• to personalise and localise your experience (including targeted online advertising, more likely to be relevant to you);
• to meet our legal obligations to our customers and other stakeholders;
• to help us understand and improve our website;
• to notify you of delivery information.
WHAT CHOICES DO I HAVE?
You have a choice to remove your personal Information by accessing your account and deleting your Information even though it might be needed to make a purchase.
You have full control over how we communicate with you and the personal data we store. You can change this at anytime – Please contact us at onlineshop@bexleybrewery.co.uk if you wish to make a request.
HOW CAN I ACCESS AND CONTROL MY PERSONAL INFORMATION?
We respect your right to access, correct, request deletion or request restriction of our usage of your personal Information as required by applicable UK law. We also take steps to ensure that the personal Information we collect is accurate and up to date.
You can see, review and change most of your personal Information by signing in to your Bexley Brewery account. Please, update your personal Information immediately if it changes or is inaccurate.
HOW WILL YOU SHARE MY PERSONAL INFORMATION?
We may share your Information with our Bexley Brewery entities and affiliates. We may also share your Information with third parties when it is necessary to involve a third party service provider to facilitate or offer our services such as delivering your orders or adding you to our mailing list. Some third parties to whom we may transfer your personal Information may be located outside of the UK or the EEA. In the event of a transfer, we will seek to ensure that appropriate safeguards to protect your Information are in place which could include entering into a data transfer agreement with such third parties to ensure adequate protection for your Information
We use Royal Mail as our courier. Royal Mail may send you emails to notify you of delivery times/dates etc.
We will never share your personal Information with a third party that is not directly related to us delivering on our obligation to you.
HOW LONG WILL YOU HOLD MY PERSONAL INFORMATION?
We will not hold onto your personal Information longer than necessary to fulfil our obligations and commitment to you as a customer. Personal Information processed for any purpose will not be kept for longer than is necessary for that purpose as set out in the GDPR or other relevant Data Protection Legislation.
After it is no longer necessary for us to retain your personal Information, we will dispose of it in a secure manner according to our data retention and deletion policies.
QUESTIONS ABOUT THIS POLICY
If you have a question, concern or complaint about this Policy or our handling of your Information, you can contact us by emailing onlineshop@bexleybrewery.co.uk
GDPR
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting shop@bexleybrewery.co.uk
(b) We have a legal obligation.
(c) We have a vital interest.
(d) We need it to perform a public task
(e) We have a legitimate interest.
How we store you personal data
Your personal data is stored securely.
We keep your personal data for……. we will then dispose of your information by…
What right you have over your data
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at onlineshop@bexleybrewery.co.uk if you wish to make a request.